July, 2007

Dear Matt,

Anna and I would like to thank you for the beautiful job you did painting the outside of
our house and staining our deck. It looks brand new! From our initial meeting for the
estimate to the end of the job, you and your team were fantastic! Everyone was so nice,
courteous, and professional. The property was kept neat and clean throughout the job.
The entire process went so smoothly. We were very impressed with how easy it was to
contact you and ask you questions. You clearly understand what excellent customer
service is all about. Once again, thank you for the wonderful job. We would recommend
you to anyone!